In order to use the Rajnandinifashion.com, the user have accepted the following terms and conditions given below. We reserve the right to add, delete, alter or modify these terms and conditions at any time.
The user may carefully read all the information on products and services as provided in relevant sections.
Rajnandini Fashion will not be responsible for any damage suffered by users from use of the services on Rajnandinifashion.com. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action.
All products are checked, screened and assured by the vendors to ensure that the products are of the standard, quality, design, composition, style or model that they are representative of.
Request for cancellations of orders once placed on Rajnandinifashion.com shall not be entertained.
We reserve the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment has been received. The payment shall be refunded and the user shall be informed of the same.
If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Rajnandini Fashion for re-delivery shall be claimed from the user placing the order.
Rajnandini.com will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the ones to 'prove otherwise' shall be exclusively on the user. The user must exclusively use his/her own card on the site.
Rajnandinifashion.com shall not be liable for any delay / non-delivery of ordered goods by the vendors (trade organizations, manufacturers / shops etc.), flood, fire, wars, acts of God or any cause that is beyond the control of us.
Rajnandinifashion.com shall not entertain any complaints after 15 days, once the order is delivered.
If the user has any question, doubts or confusion in regard to any of the terms & conditions set out herein he should seek clarifications from us through email: email@example.com and should wait for a written clarification before using the service.
All Bollywood products images are just for reference only, actual product color, fabrics and designs may vary from original picture.
Return Terms and Conditions:
Please note that we are not accepting any returns for stitched clothing, including Stitched Salwar Suits, Stitched Sarees & Stitched Sarees with custom blouse.
At any point of time the refunds will not exceed the actual value of the goods.
We will issue 70% refund of unstitched product price. (30% will be Order Processing & Payment Gateway & other recurring Charges.)
We will not refund the custom duties, shipping cost, taxes, if applicable.
In case of orders with free shipping, shipping cost would be deducted from the refund Rajnandinifashion.com will not be responsible to return the money which you have paid for shipping to send the parcel back.
Customer have to bear the shipping cost while returning the unstitched products in any case. Rajnandinifashion.com will not bear any kind of return shipping cost.
Any complaint with regards to the damage or stains should be reported to us within 24 to 48 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same. In case of product return, we will issue refund once we received the product back at our office. Refund will take time to reflect in customer's account about 4 to 5 working days. We do not accept any returns after 3 days of receiving the shipment
Color and Description Discrepancy
The apparel description on the website contains details and product specifications which are of approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors / screens. Other details like weight, work details and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online. Rajnandinifashion.com believes that every customer placing an order is absolutely aware of these minor variations that may occur in with respect to the actual color of the outfit received.
Embellishment Related Issues
Apparel consisting of embellishments like beads and sequences usually has the tendency to come off. Even with perfect handling, care and packaging this cannot be completely avoided. During physical transit, some of them may come loose, hence if you see such situations arise when you unpack or wear your attire, do not worry as it is a common issue.
We deliver to all and any postal address around the world. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code.
Please note that residential shipments to USA & some other countries will be left at door if someone is not there to receive the package or no one answers the doorbell. Our courier agents USPS, DHL, FEDEX, TNT, UPS, DTDC, SpeedPost etc will not be able to provide sign confirmation of delivery made in such cases.
To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when courier delivery is attempted.
No deliveries are made on Saturdays and Sundays in most countries where there is 5 day work culture. In many Islamic countries Fridays are normal off days. Sometimes we can try to organize deliveries on Saturdays also on some extra cost on case to case basis, if possible.
Please also note that the shipping rates are weight based. The weight of any product can be found on its detail page. To match the policies of the shipping companies we use, all weights will be rounded up to the next 500 grams.
International shipping and handling rates is based on the size of your order: the larger you order, the lower the rate.
Free shipping to any address in India.
If you are looking for alternate shipping options, then cheaper and slower shipping options can be suggested. On request, we can also make special quotes for shipping if the merchandise order amount is large. Please write us on firstname.lastname@example.org for more details.
Rajnandinifashion.com will not responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency.
Shipment and Tracking details
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier companies website details along with expected date of delivery. You may also check the same on our order status page.
Incorrect or Incomplete Address
Please note that some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees, not Rajnandinifashion.com. Please make sure your shipping address is correct.
In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.
Time to Ship
For each item we have mentioned time to ship along with the item image. These are indicative & approx values only and items can be shipped earlier or later also on case to case basis depending on availability of item and other factors.
We are proud to offer such shipping values to our customers, especially when paired with our fast delivery times. In most cases, your order will be processed within 48-72 hours of your placing it. You can expect to receive your order, on average, within 7 -15 business days of placing the order.
If, for any reason, there is going to be a delay in shipping because an item is out of stock or If there is an unusual delay in fulfilling an order, we will notify you by e-mail.
GST / VAT & Custom Duties
GST / VAT & Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. GST / VAT / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government. International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.
The courier company may also charge some additional service charges over and above custom duty on case to case basis.
What happens if my order is lost in transit?
If a shipment is lost in transit, we wait for 15 days and then reprocess / reship the order.
If you have any question about our shipping policies, we'll do our best to answer them. Please contact us at email@example.com